The fraud and error service Rplus built on the Data Services Platform for a central government department, identifying £340M of organised fraud.
What it is
IRIS, the Integrated Risk Intelligence Service, is one of three tenants on the Data Services Platform. Its purpose is to identify fraud and error across the whole department, spanning its various benefits.
Rplus took IRIS through discovery, alpha and beta, and delivered both the IRIS risk engine and the address matching MLOps pipeline.
What went into discovery
Data discovery for IRIS covered more than 38 datasets — drawn not only from the department itself, but from other government departments, local councils and national reference data.
- Maternity allowance
- Disability benefits
- Winter fuel benefits
- Council datasets
- PAYE data — another government department
- Immigration data — a third department
- National postcode data
Three days became three hours
The service required address matching across the country, drawing from multiple sources, running over 45 terabytes of data under multiple complex risk rules.
In a normal instance that query took three days to run.
After moving to the Data Services Platform, it was reduced to three hours.
How the matching works
Python provides the address matching functionality that retrieves fraud and error across the various benefits. The whole matching process runs as an MLOps pipeline.
Data science
R is used extensively for the service. Clustering algorithms developed in R, including K-Means, identify groups of citizens making a similar type of fraud — the pattern that distinguishes organised fraud from isolated error.
Unstructured data from Universal Credit is extracted through MongoDB to perform the risk intelligence work.
The department is one of the largest users of MongoDB in Europe. More than 20 data scientists work on the project, with a Principal Data Architect leading a team of over 20 data analysts, scientists and engineers.
Hosting and security
Because the service handles very sensitive data covering citizens across the country, hosting was determined by risk profile. Based on high risk profiling of the data, IRIS was hosted on premise with full security controls in place.
The result
- £340M of organised fraud identified
- 72 hours reduced to 3 hours
- 45 TB matched under complex risk rules
- 38+ datasets in discovery
- 20+ data scientists
