LEGAL

Privacy Policy.

How we collect, use, and protect your personal data.

This Privacy Policy explains how Rplus Analytics Solutions Ltd (“Rplus Analytics”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website or get in touch with us. We are committed to handling your personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Rplus Analytics Solutions Ltd is a UK data, AI, and cloud consultancy. For the purposes of data protection law, we are the “data controller” responsible for your personal data. Our registered address is Talbot House, 44 Redwing Drive, Fulwood, Preston PR2 9AS. Our full contact details are set out at the end of this policy.

2. What personal data we collect

We collect and process the following personal data:

  • Information you provide through our contact form — such as your name, email address, and the content of your message.
  • Technical and usage information collected automatically when you visit the site — such as your device type, browser, and how you interact with our pages, gathered through Google Analytics.

We do not collect special category data, and we do not knowingly collect data from children.

3. How we use your personal data

We use your personal data to:

  • Respond to enquiries you submit through our contact form.
  • Communicate with you about our services where you have asked us to.
  • Understand how our website is used, so we can improve its content and performance.
  • Meet our legal and regulatory obligations.

4. Our legal basis for processing

Under UK GDPR, we rely on the following legal bases:

  • Consent — where you have agreed to us contacting you or to non-essential analytics cookies.
  • Legitimate interests — to respond to your enquiries and to operate and improve our website, in a way that does not override your rights and freedoms.
  • Legal obligation — where we must process data to comply with the law.

5. Analytics and cookies

We use Google Analytics to understand how visitors use our site and to help us improve it. Google Analytics uses cookies to collect information such as your device type, browser, the pages you visit, and how you interact with them. This information helps us measure and improve our website’s performance.

Because Google Analytics relies on non-essential cookies, we will ask for your consent before these cookies are set. You can withdraw your consent at any time, and you can also control or delete cookies through your browser settings. Where you do not consent, these analytics cookies will not be used.

6. How we share your data

We do not sell your personal data. We may share it with trusted third parties who help us operate our website, and only where they are bound to protect it. These currently include our website hosting provider (Vercel) and our analytics provider (Google Analytics). We may also disclose data where required to do so by law.

7. How long we keep your data

We keep your personal data only for as long as necessary for the purposes set out in this policy, or as required to meet legal, accounting, or reporting obligations. Enquiries sent to us are generally kept for up to 24 months after our last contact with you, unless you ask us to delete your information sooner.

8. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your data in certain circumstances.
  • Object to, or request restriction of, our processing.
  • Request the transfer of your data (data portability).
  • Withdraw consent at any time, where we rely on consent.

To exercise any of these rights, please contact us using the details below. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

9. How we protect your data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. While no method of transmission over the internet is completely secure, we work to safeguard your information at all times.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Rplus Analytics Solutions Ltd
Email: sales@rplusanalytics.com
Address: Talbot House, 44 Redwing Drive, Fulwood, Preston PR2 9AS
Telephone: +44 1772 490504